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Welcome to Shiseido’s Whistleblowing hotline in EMEA

Pursuant to the Shiseido Code of Conduct and Ethics, the Internal Whistleblowing policy in EMEA and applicable legal rules, this hotline is designed as a secure space to submit reports anonymously or with identification. It is accessible to any member of Shiseido’s staff in EMEA, any external or temporary worker, trainee, service provider, employee of a subcontractor company or any other third party.

Submit a new report Access an existing report

Important

You have the opportunity to report here any suspected wrongdoing that you have personally witnessed or become aware of.


If you so wish, the confidentiality of your identity will be preserved both when submitting your report and throughout the entire alert processing procedure.

Can I raise an alert anonymously?

It is better to identify yourself to the extent that your identity will remain confidential. However, your disclosure will be examined even when anonymous. 

Is my complaint confidential?

Yes. Your identity, the facts reported and the identity of the people that are targeted in the disclosure are confidential. This information will not be disclosed, unless we are required to do so by law or it is necessary for the investigation purpose.


In addition, information relating to the accused people may not be communicated, except to the judicial authority. The Whistleblowing Officer ADIT has the necessary expertise and means to process reports. It is subject to a special obligation of confidentiality and impartial exercise of the processing of reports, as are the persons who have access to the confidential information of the disclosure at Shiseido Europe, Shiseido EMEA, Shiseido Co, Ltd and the lawyers involved where applicable. 


This procedure guarantees the integrity and confidentiality of the information collected in the report, in particular the identity of the author of the report, the persons subject matter thereof and any third party mentioned.

Useful documentation

User Guide
User Guide

To know

Each report has its own discussion system that allows messages to be sent and received. These exchanges take in account the choice of the notifying party, if he/she has decided to remain anonymous.  


Only designated referents will receive the information contained in the form that you are going to complete and send us. You will be able to track your report and communicate with the referent(s) with the confidential code that is generated by the platform when you submit your report.


Each report will be subject to rigorous analysis and a detailed internal investigation.